Terms and Conditions

Terms and Conditions for By Madeline- Handcrafted Soap and Bath Essentials

Last Updated: 10/16/23

Welcome to By Madeline! We are delighted to have you as our valued customer. Please take a moment to review our terms and conditions, as they govern your use of our website and purchase of our handcrafted soap and bath essentials. By using our website and making a purchase, you agree to be bound by these terms and conditions.

1. Order Acceptance

- Your order is an offer to purchase our products. We reserve the right to accept or decline orders in our sole discretion.

- After placing an order, you will receive an email confirmation. However, this email does not signify our acceptance of your order. We will notify you separately when your order is accepted and shipped.

2. Pricing and Payment

- All prices are listed in [Currency] and are subject to change without notice. The price you see at the time of purchase will be the price you are charged.

- We accept payments through [Payment Methods]. You agree to provide accurate and current payment information. You are responsible for any additional charges (e.g., shipping, taxes) associated with your order.

3. Shipping

- We will ship your order to the address you specify during the checkout process. Please ensure your shipping information is accurate.

- We aim to process and ship orders within 3-5 business days after order acceptance. However, we are not responsible for shipping delays or unforeseen circumstances beyond our control.

4. Returns and Refunds

- We take pride in the quality of our products. If you are not satisfied with your purchase, please contact us within 3 days of receipt to request a return. Returned items must be in their original condition.

- Shipping and handling fees are non-refundable, and you are responsible for return shipping costs. We will process your refund once we receive the returned items and determine their condition.

5. Privacy Policy

- Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

6. Intellectual Property

- All content on our website, including but not limited to images, text, and product designs, are protected by copyright and other intellectual property rights. You may not use, reproduce, or distribute our content without our written permission.

7. Liability and Disclaimer

- We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our products or website.

- Our handcrafted soap and bath essentials may contain natural ingredients that can cause allergic reactions. We recommend conducting a patch test before regular use and consulting with a healthcare professional if you have any concerns.

8. Modifications

- We reserve the right to update or modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically.

9. Governing Law

- These terms and conditions are governed by the laws of California. Any disputes or claims arising from your use of our website or products shall be subject to the exclusive jurisdiction of the courts in California.

Thank you for choosing By Madeline for your handcrafted soap and bath essentials. If you have any questions or concerns, please don't hesitate to contact us at sales@allbymadeline.com.

By using our website and making a purchase, you agree to these terms and conditions.